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What to Do When a Program Is Frozen in Windows

Close or recover an application that has stopped responding.

Quick Answer

Wait briefly, then use Task Manager to end the task if the program does not recover.

Step by Step

  1. Save any open work before making changes that could close programs or restart Windows.
  2. Wait briefly, then use Task Manager to end the task if the program does not recover.
  3. Test the result before making additional changes.
  4. If the problem remains, note any exact error message before restarting or changing more settings.

If That Doesn't Work

  • Windows menus can vary slightly by edition and update level.
  • Avoid registry edits, third-party cleanup utilities, or disabling security features for ordinary troubleshooting unless there is a specific verified reason.