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How to Cancel a Free Trial Before It Renews

Prevent a trial from converting to a paid recurring subscription.

Quick Answer

Find the trial in the service or app-store subscription settings and cancel before the stated renewal deadline.

Step by Step

  1. Sign in through the service's official website or app rather than a link in an unexpected message.
  2. Find the trial in the service or app-store subscription settings and cancel before the stated renewal deadline.
  3. Read any effective date, renewal date, refund rule, or data-deletion warning before confirming.
  4. Save a confirmation email, receipt, or screenshot for important cancellations or account changes.

If That Doesn't Work

  • A subscription may be billed by Apple, Google, PayPal, a card processor, or the service itself, so the place you use the product may not be the place that controls billing.
  • Do not dispute a legitimate charge as fraud until you have checked whether it belongs to another account, family member, free-trial conversion, or recognizable merchant billing name.