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How to Cancel an Online Subscription

Stop future recurring charges from a website or online service.

Quick Answer

Sign in to the service, open Billing, Plan, Membership, or Subscription settings, and use the official cancellation option.

Step by Step

  1. Sign in through the service's official website or app rather than a link in an unexpected message.
  2. Sign in to the service, open Billing, Plan, Membership, or Subscription settings, and use the official cancellation option.
  3. Read any effective date, renewal date, refund rule, or data-deletion warning before confirming.
  4. Save a confirmation email, receipt, or screenshot for important cancellations or account changes.

If That Doesn't Work

  • A subscription may be billed by Apple, Google, PayPal, a card processor, or the service itself, so the place you use the product may not be the place that controls billing.
  • Do not dispute a legitimate charge as fraud until you have checked whether it belongs to another account, family member, free-trial conversion, or recognizable merchant billing name.