Check storage in webmail, save anything important, remove unnecessary large mail, and empty Trash when appropriate.
Step by Step
- Open the relevant email account or application.
- Check storage in webmail, save anything important, remove unnecessary large mail, and empty Trash when appropriate.
- Review the result carefully before making any permanent deletion, forwarding, or account change.
- Confirm the change worked from the mailbox or settings page.
If That Doesn't Work
- Menu names can differ between web, desktop, mobile, classic, and newer versions of an email application.
- For business or managed accounts, administrator policies can restrict some settings.