How to Tell Spam from Phishing Email

Step by Step

1. Open the relevant email account or application.
2. Treat unexpected urgent requests, credential prompts, payment requests, and suspicious links as potential phishing.
3. Review the result carefully before making any permanent deletion, forwarding, or account change.
4. Confirm the change worked from the mailbox or settings page.

If That Doesn't Work

• Menu names can differ between web, desktop, mobile, classic, and newer versions of an email application.
• For business or managed accounts, administrator policies can restrict some settings.