Open Settings → System → About and review Device specifications and Windows specifications.
Step by Step
- Save any open work before making changes that could close programs or restart Windows.
- Open Settings → System → About and review Device specifications and Windows specifications.
- Test the result before making additional changes.
- If the problem remains, note any exact error message before restarting or changing more settings.
If That Doesn't Work
- Windows menus can vary slightly by edition and update level.
- Avoid registry edits, third-party cleanup utilities, or disabling security features for ordinary troubleshooting unless there is a specific verified reason.
