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What to Do When Windows Update Is Stuck

Troubleshoot an update that will not download, install, or finish.

Quick Answer

Allow adequate time, restart when safe, check internet/storage, then use Windows Update troubleshooting and error information.

Step by Step

  1. Save any open work before making changes that could close programs or restart Windows.
  2. Allow adequate time, restart when safe, check internet/storage, then use Windows Update troubleshooting and error information.
  3. Test the result before making additional changes.
  4. If the problem remains, note any exact error message before restarting or changing more settings.

If That Doesn't Work

  • Windows menus can vary slightly by edition and update level.
  • Avoid registry edits, third-party cleanup utilities, or disabling security features for ordinary troubleshooting unless there is a specific verified reason.