How-To
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What Is a Guest Wi-Fi Network?

Provide internet access to visitors or selected devices without putting them directly on the primary home network.

Quick Answer

Enable the router's Guest Network feature, use a separate password, and review whether guest devices can access local devices.

Step by Step

  1. Determine whether the problem affects one device or every device on the network.
  2. Enable the router's Guest Network feature, use a separate password, and review whether guest devices can access local devices.
  3. Change one setting or component at a time and test again.
  4. Record existing router/network settings before changing passwords, DNS, addressing, or advanced configuration.

If That Doesn't Work

  • Router menus, indicator lights, and terminology vary by manufacturer and internet provider.
  • Avoid factory-resetting a modem/router unless you know how it is provisioned and have the information needed to restore the connection.