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What to Do When Wi-Fi Keeps Disconnecting in Windows

Troubleshoot repeated wireless drops on one Windows computer.

Quick Answer

Restart the PC, forget/reconnect the network, compare other devices, then update/check the Wi-Fi adapter if the problem is isolated to that computer.

Step by Step

  1. Check whether other devices disconnect at the same time.
  2. Restart the Windows computer.
  3. Forget and reconnect to the Wi-Fi network.
  4. Move closer to the access point and retest.
  5. Install appropriate Windows and hardware-driver updates.
  6. Check the Wi-Fi adapter in Device Manager for errors.
  7. If every device disconnects, troubleshoot the router/internet service instead.

If That Doesn't Work

  • Power-management and driver behavior can affect some adapters, but changing advanced adapter settings should be done carefully.
  • A router problem is more likely when multiple devices drop simultaneously.

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