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How to Change Between Color and Black-and-White Printing

Choose whether a print job uses color or grayscale/black ink.

Quick Answer

Open Printer Properties or Printing Preferences from the Print dialog and select Color, Grayscale, or Black & White.

Step by Step

  1. Check power, cables, wireless connection, and any physical switches or indicators first.
  2. Open Printer Properties or Printing Preferences from the Print dialog and select Color, Grayscale, or Black & White.
  3. Test the device again before making additional changes.
  4. If the problem remains, check Windows Settings and Device Manager, then use the manufacturer's official support information for the exact model.

If That Doesn't Work

  • Change one thing at a time so you know which action fixed or caused the problem.
  • Avoid downloading drivers or device utilities from unofficial driver-download websites.