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What Scan Resolution Should You Use?

Choose a practical DPI setting for documents, photos, and OCR.

Quick Answer

Use moderate resolution for ordinary documents and higher resolution only when detail or enlargement requires it.

Step by Step

  1. Check power, cables, wireless connection, and any physical switches or indicators first.
  2. Use moderate resolution for ordinary documents and higher resolution only when detail or enlargement requires it.
  3. Test the device again before making additional changes.
  4. If the problem remains, check Windows Settings and Device Manager, then use the manufacturer's official support information for the exact model.

If That Doesn't Work

  • Change one thing at a time so you know which action fixed or caused the problem.
  • Avoid downloading drivers or device utilities from unofficial driver-download websites.