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How to Scan with the Windows Scan App

Scan a photo or document using a compatible scanner in Windows.

Quick Answer

Open Windows Scan, select the scanner, choose file type and source, preview if available, then Scan.

Step by Step

  1. Check power, cables, wireless connection, and any physical switches or indicators first.
  2. Open Windows Scan, select the scanner, choose file type and source, preview if available, then Scan.
  3. Test the device again before making additional changes.
  4. If the problem remains, check Windows Settings and Device Manager, then use the manufacturer's official support information for the exact model.

If That Doesn't Work

  • Change one thing at a time so you know which action fixed or caused the problem.
  • Avoid downloading drivers or device utilities from unofficial driver-download websites.